Frequently Asked Questions
Everything you need to know about our premium art prints and services.
What kind of paper and printing quality do you use?
All our artworks are printed on 200g/m2 premium matte paper with a high-quality finish to ensure longevity and vibrant color reproduction.
Are the frames included with the art prints?
Our prints and frames are sold separately. However, we offer a wide variety of high-quality wooden and metal frames that you can add to your order to receive a ready-to-hang piece.
How long does shipping take?
Standard shipping usually takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email.
What is your return policy?
We offer a 30-day return policy from the day you receive your order. The items must be returned in their original condition and packaging for a full refund.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What should I do if my order arrives damaged?
If your package or prints arrive damaged, please contact our customer service team immediately with photos of the damage so we can arrange a free replacement.